I can't get into my router!!!

Say whaaa

Eastleigh, United Kingdom

May 18, 2009 @ 11:38:01

I've changed my internet people and they've sent a new router and I've been activated by the looks of things (the green internet light is on!) and there's a letter that says about my target activation date, email address etc and then is says

your password is: ********** (This one's used for both broadband router setup and email access)

But I can't log into the router! I haven't installed software would I need to? (I don't even know if there's a cd in the box

)

0

cjm31

Jerusalem, Israel

#2

May 18, 2009 @ 11:42:51

What's the make and model

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angelcake

Say whaaa

Eastleigh, United Kingdom

#3

May 18, 2009 @ 11:45:38

Um it's a white netgear one...but I'm not bothered about playing with settings I just want to sign onto the wireless!

0

Pete

Master of Unlocking

Central Scotland, United Kingd

#4

May 18, 2009 @ 11:46:30

To get into it?

you will need to enter the I.P address of it. it will be something like 192.168.0.0 depending on how its set up. The last couple of '0' will be some number probably

if you start command prompt (either go to start, then "run" or if you have vista, type in the search box CMD and hit return) when command prompt pops up, type IPCONFIG and a bunch of stuff will appear, look for "default gatway" and next to it will be an IP adress similar to the example above, type this in a browser adress bar, and thats how you get into your router.

thats if thats what your on about.

0

Edited: May 18, 2009 @ 11:47

Pete

Master of Unlocking

Central Scotland, United Kingd

#5

May 18, 2009 @ 11:48:21

@angelcake Said

Um it's a white netgear one...but I'm not bothered about playing with settings I just want to sign onto the wireless!

oh do you mean connect your computer wirelessly?

0

angelcake

Say whaaa

Eastleigh, United Kingdom

#6

May 18, 2009 @ 11:48:32

@Pete Said

To get into it?

you will need to enter the I.P address of it. it will be something like 192.168.0.0 depending on how its set up. The last couple of '0' will be some number probably

if you start command prompt (either go to start, then "run" or if you have vista, type in the search box CMD and hit return) when command prompt pops up, type IPCONFIG and a bunch of stuff will appear, look for "default gatway" and next to it will be an IP adress similar to the example above, type this in a browser adress bar, and thats how you get into your router.

thats if thats what your on about.

Not quite what I meant, I should have said I can't get onto my wireless. I blame pregnancy brain

0

KulliK357

Sausage Snowman

Dingwall,Scotland, United King

#7

May 18, 2009 @ 11:48:38

Do what Pete said but netgears always have a problem for me of the the default password not working, this happened to me twice and to a friend once.

0

Pete

Master of Unlocking

Central Scotland, United Kingd

#8

May 18, 2009 @ 11:51:20

@angelcake Said

Not quite what I meant, I should have said I can't get onto my wireless. I blame pregnancy brain

If you go to start, then click on "connect to" a list of availible wireless connections will appear, find yours and click on it, it should then try to connect, and ask you for your password.

0

angelcake

Say whaaa

Eastleigh, United Kingdom

#9

May 18, 2009 @ 11:53:17

@Pete Said

If you go to start, then click on "connect to" a list of availible wireless connections will appear, find yours and click on it, it should then try to connect, and ask you for your password.

Yeah the password isn't working, which is the problem!

0

Pete

Master of Unlocking

Central Scotland, United Kingd

#10

May 18, 2009 @ 11:54:47

@angelcake Said

Yeah the password isn't working, which is the problem!

Thats probably cause your using a buch of stars

Are you making sure that your using capitals and stuff?

0

treebee

Government Hooker

Moderator

London, United Kingdom

#11

May 18, 2009 @ 11:57:35

I have a netgear at home. Give the ISP a call, they will help you get your wireless up and running.

0

angelcake

Say whaaa

Eastleigh, United Kingdom

#12

May 18, 2009 @ 12:00:57

@Pete Said

Thats probably cause your using a buch of stars

Are you making sure that your using capitals and stuff?

I'm sure the password is right!!

0

Pete

Master of Unlocking

Central Scotland, United Kingd

#13

May 18, 2009 @ 12:03:11

The "This one's used for both broadband router setup" part makes me think that maybe you have to go into your router and set up the password first maybe?

0

cjm31

Jerusalem, Israel

#14

May 18, 2009 @ 12:05:12

netgear wireless setup

0

angelcake

Say whaaa

Eastleigh, United Kingdom

#15

May 18, 2009 @ 12:12:18

it's worked now

0

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