Banking scam?

\m//O_O\\m/

Sheffield, United Kingdom

Apr 18, 2011 @ 17:22:02

I got this today and was wondering what's going on, if anyone could give advice I'd appreciate it.

From: @hsbc. co.uk">notice @hsbc. co.uk

Subject: Your account was accesed by a third part
Date: Thu, 14 Apr 2011 11:07:14 -0400

Dear Customer,

We detected irregular activity on your HSBC
Internet banking account on 14/04/2011.

For your protection, you must verify this
activity before you can continue using your
account.

Please download the document attached to this
email to review your account activity.

We will review the activity on your account
with you and upon verification,

and we will remove any restrictions placed on
your account.

If you choose to ignore our request, you leave us no choise
but to temporaly suspend your account.

We ask that you allow at least 72 hours for the case to be
investigated and we strongly recommend to verify (sic) your
account in that time.

Best Regards,
Colette Nugent
Head of Customer Communications

It seems a bit iffy to me, first because I don't even have a HSBC internet bank account and secondly the didn't use my name on it.

Should I ring HSBC and let them know I'm suspicious or just delete it?

0

Edited: April 18, 2011 @ 17:23

raditz

Blah

Houston, Texas

#2

Apr 18, 2011 @ 17:26:00

@SparklyKatie Said

I got this today and was wondering what's going on, if anyone could give advice I'd appreciate it.

From: @hsbc. co.uk">notice @hsbc. co.uk

Subject: Your account was accesed by a third part
Date: Thu, 14 Apr 2011 11:07:14 -0400

Dear Customer,

We detected irregular activity on your HSBC
Internet banking account on 14/04/2011.

For your protection, you must verify this
activity before you can continue using your
account.

Please download the document attached to this
email to review your account activity.

We will review the activity on your account
with you and upon verification,

and we will remove any restrictions placed on
your account.

If you choose to ignore our request, you leave us no choise
but to temporaly suspend your account.

We ask that you allow at least 72 hours for the case to be
investigated and we strongly recommend to verify (sic) your
account in that time.

Best Regards,
Colette Nugent
Head of Customer Communications

It seems a bit iffy to me, first because I don't even have a HSBC internet bank account and secondly the didn't use my name on it.

Should I ring HSBC and let them know I'm suspicious or just delete it?

A couple things jump out at me. First, they don't address you by name. Second, I don't think any bank would communicate something like this via email, they would contact you by phone. If anything, call the bank directly.

And delete the email.

1

buffalobill90

Powered by tea

Viaticum, United Kingdom

#3

Apr 18, 2011 @ 17:26:14

If you've copied it verbatim, the spelling mistakes suggest that it's bulls***. You should forward it to HSBC.

1

raditz

Blah

Houston, Texas

#4

Apr 18, 2011 @ 17:27:04

Oh, and don't download the attachment, it's probably a virus.

0

Dark_Tink

<3 Boobie <3

, Canada

#5

Apr 18, 2011 @ 17:28:45

It's a scam, no doubt about it. Any online banking issues would be handled on that banks website and NOT by downloading a file.

Plus, since you don't even have an account with that bank, that makes all the more obvious it's a scam.

You can go to the official HSBC website and let them know of this email. They probably are already aware of it, or something similar, but your added info about that email doesn't hurt.

0

SparklyKatie

\m//O_O\\m/

Sheffield, United Kingdom

#6

Apr 18, 2011 @ 17:29:20

I didn't even notice the spelling mistake.

Thanks guys.

0

raditz

Blah

Houston, Texas

#7

Apr 18, 2011 @ 17:29:22

https://www.millersmiles.co.uk/report/20821 And found this.

0

Elite_Dragon

The Dragon is in....

Chesterfield, United Kingdom

#8

Apr 18, 2011 @ 18:46:24

Its a phishing email, quite easy to spot as others have said due to the spelling errors. And also due to the fact it isn't addressed to anyone in particular. The ones that link to 'bank' websites are actually quite convincing as they have the banks logo on the websites that they link too and they have normally copied the banks official site too. A few clicks of the links on there can disprove them tho as they don't actually go anywhere

I work for an insurance company and we deal with this sort of scam all the time...it is a version of Identity theft because they take over your account

0

SparklyKatie

\m//O_O\\m/

Sheffield, United Kingdom

#9

Apr 19, 2011 @ 16:18:06

OK a new question, the last one I deleted but I've had two more, the trouble is they ask you to forward the email but not as an attachment. But there's no option to do that on hotmail and when I try to forward it I get this message.

If I click cancel it cancels the forwarding totally but I'm worried if I click OK and open it to forward it might have a virus or some other nasties in it.

Any suggestions?

0

jonnythan

Bringer of rad mirth

Deleted

Here and there,

#10

Apr 19, 2011 @ 16:20:08

The fact that there's an attachment is an immediate "delete."

Also, no phone number to call.

As for the new question, I wouldn't bother forwarding it. Won't do anything.

1

treebee

Government Hooker

Moderator

London, United Kingdom

#11

Apr 19, 2011 @ 16:20:57

definitely call them, ask for the internet fraud department, they would definitely not contact you via e-mail.

0

Elite_Dragon

The Dragon is in....

Chesterfield, United Kingdom

#12

Apr 19, 2011 @ 16:21:00

@SparklyKatie Said

OK a new question, the last one I deleted but I've had two more, the trouble is they ask you to forward the email but not as an attachment. But there's no option to do that on hotmail and when I try to forward it I get this message.

If I click cancel it cancels the forwarding totally but I'm worried if I click OK and open it to forward it might have a virus or some other nasties in it.

Any suggestions?

forward it to where? to HSBC?

0

SparklyKatie

\m//O_O\\m/

Sheffield, United Kingdom

#13

Apr 19, 2011 @ 16:41:30

@Elite_Dragon Said

forward it to where? to HSBC?

Yeah I've had another one 'from' PayPal too.

0

SparklyKatie

\m//O_O\\m/

Sheffield, United Kingdom

#14

Apr 19, 2011 @ 16:43:09

@jonnythan Said

The fact that there's an attachment is an immediate "delete."

Also, no phone number to call.

As for the new question, I wouldn't bother forwarding it. Won't do anything.

OK I'll just delete it then , thanks jonnythan.

0

x_Laura_x

Nowhere, United Kingdom

#15

Apr 19, 2011 @ 16:59:15

I get them all the time, I think I've had them from every bank except the one I actually bank with.

0

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