Forums: Random:

Rants & Raves

Effing phone companies

Subscription

Search Topic

Author

Message

semi_precious_stone

, United Kingdom

Mar 31, 2008 @ 16:20:22

B***ARDS!!!!!!

They have f**ked me around for months - and I have had to pay for two contracts (?70) per month due to their mistake.

I am trying to claim the money back and they are making it difficult.

Now that finally the problem appears to be resolve I phoned and asked for my PAC code to transfer numbers. It occurred to me that they said I would have it in 48 hours, and that must have been at least 72 hours ago - maybe more!

I just really want this to be over - I can't afford this!

For the first month of this, I ended up paying out ?100, just in phone bills as I had to pay a month in advance on the new contract!

Do these people realise that some people are not made of money

What a bunch of knobends

treebee

Government Hooker

Moderator

London, United Kingdom

Mar 31, 2008 @ 16:21:09

go to watchdog and tell the company you are doing so.

semi_precious_stone

, United Kingdom

Mar 31, 2008 @ 16:22:36

I think I may!

The current problem with the PAC code is O2 - but that doesn't negate the previous problem at all.

I am seeing a solicitor and trying to sort it, but watchdog sounds like a good idea.

treebee

Government Hooker

Moderator

London, United Kingdom

Mar 31, 2008 @ 16:24:20

yeah its free and very often if a company knows its gonna be under scrutiny they pay out hush money.

treacle

B/Stoke, United Kingdom

Mar 31, 2008 @ 16:24:38

Dont get me f***ing started!

3 network keep phoning me asking if I want a contract phone from them, "No im very happy thankyou". They called on Thur, again, im not interested but thankyou. Sat I get woken up, sign for a package, that turnms out to be a f***ing 3 phone. They have sent it to me even though I didnt want it.

To send it back you firstly have to call, on a number where no f***er answers. Then by writing, confirm you want to send it back (all within 7 days of recieving the handset - other wise you will be liable to pay the value of the phone plus VAT) get the returns details AND THEN you have to pay for it to be sent back via Special delivery, withing 14 days.

If they dont recieve it, you, again are liable to pay for it.

C*nts

semi_precious_stone

, United Kingdom

Mar 31, 2008 @ 16:25:36

I just want it sorted. I was borrowing from Peter to pay Paul so to speak, just to make the payments.

I could do with the money back. Peter is getting desperate.

Thanks Treebs.

semi_precious_stone

, United Kingdom

Mar 31, 2008 @ 16:26:24

@treacle Said
Dont get me f***ing started!

3 network keep phoning me asking if I want a contract phone from them, "No im very happy thankyou". They called on Thur, again, im not interested but thankyou. Sat I get woken up, sign for a package, that turnms out to be a f***ing 3 phone. They have sent it to me even though I didnt want it.

To send it back you firstly have to call, on a number where no f***er answers. Then by writing, confirm you want to send it back (all within 7 days of recieving the handset - other wise you will be liable to pay the value of the phone plus VAT) get the returns details AND THEN you have to pay for it to be sent back via Special delivery, withing 14 days.

If they dont recieve it, you, again are liable to pay for it.

C*nts

Surely that isn't legal?

treebee

Government Hooker

Moderator

London, United Kingdom

Mar 31, 2008 @ 16:27:29

https://www.adviceguide.org.uk/index/your_world/communications/mobile_phones.htm

https://www.bbc.co.uk/consumer/tv_and_radio/watchdog/contact_index.shtml

https://www.ofcom.org.uk/

put your money where your mouths are ladies!

semi_precious_stone

, United Kingdom

Mar 31, 2008 @ 16:28:16

I wrote to Ofcom - they ignored me

treacle

B/Stoke, United Kingdom

#10

Mar 31, 2008 @ 16:29:01

@semi_precious_stone Said
Surely that isn't legal?

Apparently not. I think they were hoping that if i saw it, i would go for it. but they have no right sending me a phone i didnt want, and then me still liable for any costs etc.

Thank f*** my boss is a solicitor.

treebee

Government Hooker

Moderator

London, United Kingdom

#11

Mar 31, 2008 @ 16:29:29

what to do is write a complaint in word and e-mail it to all of the above every single day.

semi_precious_stone

, United Kingdom

#12

Mar 31, 2008 @ 16:29:40

Thanks - I will get on to that after I have spoke to solicitor - I dare not do anything without his say so

semi_precious_stone

, United Kingdom

#13

Mar 31, 2008 @ 16:30:36

@treacle Said
Apparently not. I think they were hoping that if i saw it, i would go for it. but they have no right sending me a phone i didnt want, and then me still liable for any costs etc.

Thank f*** my boss is a solicitor.

Should have kept it, on the basis that as you didn't ask for it, you thought it was a free gift!

<< Previous Topic | Next Topic >>

1 browsing (0 members - 1 guest)

Similar Topics
	Forum	Topic	Last Post	Replies	Views
	Random	How do you pay your bills?	Wed Aug 19, 2009 @ 03:47	21	1407
	College Life	Going back in less than a month!	Sun Jul 26, 2009 @ 08:40	2	627
	Science	Pay as you go phone	Thu Feb 19, 2009 @ 15:31	5	930
	Random	Mobile phone contracts	Thu Oct 18, 2007 @ 20:42	13	585
	Business & Money	Does your bank pay you for using your money?	Sat Jan 22, 2005 @ 19:22	10	1681