Anyone else use eTrade?
I've had a few bad experiences with eTrade now, I find them to be obtrusive and inefficient.
The latest incomprehsible piece of s*** was the complete failure to transfer money from my eTrade account to my general checking account. The money was debited from my eTrade account and were supposed to show in my checking account in three working days, this was on the 13th of this month. I look in my account yesterday and it's not there yet. I call my bank and they have no recod of said transfer and suggest that I need to contact eTrade. I jump online to my eTrade account and the money is back in my brokerage account! No record of the transfer, no credit cancelling out the debit, just all record of the transfer completely deleted! Bastards!
I swear I'd change brokerages if it weren't for the fact that my company puts my shares and options into an eTrade account and I can't change that.
Any other eTrade nightmare stories? Or am I the unfortunate exception? Perhaps they have excellent service as a rule and I've just had a one off bad experience?