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Dvd/cd rom drive not working HELP!

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sazzie

Being naughty :P, United Kingd

Jan 04, 2007 @ 14:50:13

I have tested the drive in another pc and it works, I've swapped the leads and no change, it lights up when starting the pc but it won't play anything.
I've looked in my computer and it doesn't even say there's a D drive installed.
System info acknowledges the drive so what on earth is going on?

Edited: January 04, 2007 @ 14:54

brainfarmer

huddersfield, United Kingdom

Jan 04, 2007 @ 14:52:13

you need steveuk

Pete

Master of Unlocking

Moderator

Central Scotland, United Kingd

Jan 04, 2007 @ 14:55:12

is there any drivers that may need to be installed

sazzie

Being naughty :P, United Kingd

Jan 04, 2007 @ 14:56:28

@pete Said
is there any drivers that may need to be installed

No it was working before, I think one of my kids may have been messing around with settings and stuff

maximillion

, United Kingdom

Jan 04, 2007 @ 14:59:22

go into the bios settings at the begining and auto detect???

sazzie

Being naughty :P, United Kingd

Jan 04, 2007 @ 15:00:31

@maximillion Said
go into the bios settings at the begining and auto detect???

I've been into the bios settings and it's there

steveuk

London, United Kingdom

Jan 04, 2007 @ 15:00:44

Check the switch settings for master and slave.

Does the drive have power going to it? Does it eject when you press the button?

sazzie

Being naughty :P, United Kingd

Jan 04, 2007 @ 15:01:55

@steveuk Said
Check the switch settings for master and slave.

Does the drive have power going to it? Does it eject when you press the button?

Yeah has power, lights up and ejects.
How do I check the switch settings?

steveuk

London, United Kingdom

Jan 04, 2007 @ 15:06:08

Take the drive out.

The Switch settings will be on the drive itself.
Check the Switch settings on the other device if there are 2 drives on the same IDE cable.

If there are 2, then set one as Master and one as Slave, or if you are not sure, use CS (Cable Select) for both.

If there is only one Device in the drive, make sure that the Switch is set to either Master or CS

jonnythan

Bringer of rad mirth

Here and there,

#10

Jan 04, 2007 @ 15:10:36

Gah. Are jumpers really called switches in the UK? Regardless, if it just stopped working one day, telling her to change her master/slave settings is idiotic.

Take it one step at a time.

Make sure the PC is off.

Look at the ribbon cable plugged into the DVD drive. Make sure it's fully seated. Follow the cable to where it plugs into the mainboard. Make sure it's fully seated there.

There may be another device plugged in to a third connector on the *same* ribbon cable. If there is, make sure that third connector is fully seated.

Turn the PC on. Is it fixed?

And what exactly do you mean by "System info says it's there"?

Edited: January 04, 2007 @ 15:11

sazzie

Being naughty :P, United Kingd

#11

Jan 04, 2007 @ 15:14:07

@steveuk Said
Take the drive out.

The Switch settings will be on the drive itself.
Check the Switch settings on the other device if there are 2 drives on the same IDE cable.

If there are 2, then set one as Master and one as Slave, or if you are not sure, use CS (Cable Select) for both.

If there is only one Device in the drive, make sure that the Switch is set to either Master or CS

There aren't 2, only one on the cable.
I've done the autodetect and checked the bios - all seems to be normal.

steveuk

London, United Kingdom

#12

Jan 04, 2007 @ 15:17:18

Jumpers

thats what they're called - couldn't remember the name

Well they are Jumper Switches but forgot the Jumper part

sazzie

Being naughty :P, United Kingd

#13

Jan 04, 2007 @ 15:19:40

@jonnythan Said
Gah. Are jumpers really called switches in the UK? Regardless, if it just stopped working one day, telling her to change her master/slave settings is idiotic.

Take it one step at a time.

Make sure the PC is off.

Look at the ribbon cable plugged into the DVD drive. Make sure it's fully seated. Follow the cable to where it plugs into the mainboard. Make sure it's fully seated there.

There may be another device plugged in to a third connector on the *same* ribbon cable. If there is, make sure that third connector is fully seated.

Turn the PC on. Is it fixed?

And what exactly do you mean by "System info says it's there"?

All checked twice, swapped with another that was working in another pc too and still nothing.
System info in system tools.

steveuk

London, United Kingdom

#14

Jan 04, 2007 @ 15:20:18

@jonnythan Said
it just stopped working one day, telling her to change her master/slave settings is idiotic.

If you had actually read the original posts you would have seen that this is not the case.

Edited: January 04, 2007 @ 15:21

soulmerger

Babylon, Michigan

#15

Jan 04, 2007 @ 15:22:59

I wish I could help you, but I have the same problem, maybe not exactly the same, but I have some missing drivers, and I can't even use my Brand new Digital camera I have until it's fixed

Total bummer, so I have a friend coming over to check it out...

Do you know anyone that could come look at it for you?
Hope it works out for you sweety.

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